Terms and Conditions of Sale

Please consult the general sales conditions of our campsite in Saujon.

Touring pitches

Rates include the rental of a pitch (approx. 100 m²) for 3 people, water and electricity (10 A), access to sanitary facilities and all activities offered by the campsite. For each pitch, the choice to install a motor home + one car or a caravan + one car or a tent (or several for 6 people) + one car. Pitches are available all day and must be vacated by 12:00 on the day of departure. Each pitch can accommodate up to 6 people (including children and babies) with supplements. Dogs are accepted (except dogs of^1st and^2nd category), they must be vaccinated against rabies (vaccination booklet to be presented), be kept on a leash, must not bark continuously and excrements must be picked up. A deposit will be required in the event of non-compliance with these conditions, and a supplement of €3 per day for the animal.

Rentals

Rates include accommodation for 2, 4 or 6 people, water, gas and electricity consumption, tourist tax and access to all campsite activities. Rentals are available from 3 p.m. on the day of arrival and must be vacated by 10 a.m. on the day of departure; Additional tents are not permitted; Dogs are accepted (except^1st and^2nd category dogs), they must be vaccinated against rabies (vaccination certificate to be presented), must be kept on a leash, must not bark incessantly and excrement must be picked up. A deposit will be required in case of non-compliance with these conditions and a supplement of 3€ per day for the animal. A deposit of €450 is payable on arrival in the event of damage to the rental property, and €90 if the property is not cleaned, by cheque or bank transfer (VISA, EUROCARD, MASTERCARD). A valid civil liability insurance certificate must be provided on arrival. The accommodations must be returned in perfect condition (cleaned, dusted, dishes done, refrigerator and cooking elements cleaned, etc.). Failing this, a fee of €90 will be retained.

Reservations

Reservations guarantee a pitch or rental accommodation at a time that suits you. In July/August, the minimum reservation period is one week for rentals (no restriction for camping pitches). Outside these dates, the minimum stay is 3 nights (for shorter stays, please contact us).

How to make a reservation

Book online : validate your booking by ticking the box “I accept the booking conditions”, a confirmation of booking and stay will be sent to you by e-mail as soon as the deposit has been received (30% of the price of the stay) Booking by telephone : we will send you a contract to return to us with the deposit (30%) Reservation by e-mail : we will send you a contract to return to us with the deposit (30%) For all bookings, please take out cancellation insurance.

Payment on account

As indicated above, deposits must be paid at the same time as the reservation.

Payment of balance

For pitches : the balance of your stay must be paid on arrival at the campsite For rentals : the balance must be paid no later than 30 days before your arrival date.if you have made your reservation on the website and wish to pay the balance with the same credit card: – The balance will be automatically debited from the credit card used to pay the deposit 1 month before your arrival date. If you have booked by post, or if you wish to pay with another credit card or another means of payment (cheque, vacation vouchers or bank transfer): You must pay the balance no later than 30 days before your arrival date by contacting our advisors by telephone. We will send you a confirmation by return, which you will need to present on arrival. The campsite reserves the right to unilaterally cancel the rental booking if payment is not received within the specified period. In this case, the down payments will be kept. We will send you a confirmation by return, which you will need to present on arrival. Please mention any special wishes you may have. The maximum will be done to satisfy them according to the availabilities, but the camp-site cannot in any way guarantee their satisfaction. In particular, no specific pitch or accommodation (except for the type of accommodation) can be guaranteed. In the event that the desired period is full, we will offer you another choice of dates as close as possible to your wishes. In this case, please send us a reply so that we can confirm or cancel your booking, depending on your choice.

Access

An access code is required to enter the campsite with your vehicle. This code will be communicated to you on arrival or when you confirm your booking; Vehicle access is authorized from 6 a.m. to 11 p.m.; The speed limit is 10 km/h. We thank you in advance for your efforts in this direction, for the safety and comfort of all. One entry per person for access to the swimming pool can be collected from reception each day.

Payment methods

Specify the name of the reservation. Payment by : check, Chèques Vacances (ANCV), credit card (Visa, Eurocard-Mastercard) or bank transfer. Please note that bank transfers and foreign cheques (outside the euro zone) incur charges that depend on the foreign services of the banking organizations and will be charged to you. Only the sums actually received will be retained.

Late arrival or early departure

If you have made a reservation, you must inform us of any delay by e-mail or post. Otherwise, your pitch will become available again 48 hours after your contractual arrival date. In the event of early departure, your stay will be billed if you have booked your stay up to the contractual date initially scheduled.

Cancellation/Cancellation insurance

We offer “Campez Couvert” cancellation insurance. Subscription deadline: For cancellation cover to be valid, the present contract must be subscribed simultaneously with the booking of the holiday or before the start of the cancellation fee schedule. This insurance covers late arrival, interruption of stay, replacement vehicle, forgotten personal items in the rental, assistance with covid extension. (Don’t hesitate to ask us for more information).

Pitches and rentals

The booking contract will be automatically terminated and the sums paid will be retained by the campsite as compensation in the following cases:

• Cancellation of the stay
• Shortened stay
• Absence on the scheduled day of arrival without notice
• Subletting of the site
• Tenant’s misrepresentation
• Modification of the reservation contract after signature
• Presence of undeclared animals on the campsite

Mediator: CMAP (Centre de Médiation et d’Arbitrage de Paris – CCI de Paris) : In the event of a dispute, you can contact a mediator as follows: – Internet referral by filling in the appropriate form: www.cmap.fr – E-mail referral: consommation@cmap.fr – Postal referral: 39, avenue F.D. Roosevelt 75008 PARIS Telephone: 01 44 95 11 40